This question came up in the recently Rapid Software Testing Explored online class. Donatas asks: "Let's say you discover a problem in the application or the development process itself. However, it … [Read more...] about Persuasion for Testers
Bug Investigation and Reporting
Bug Pipeline Reaction: Paul Szymkowiak and How Context-Driven Thinkers Talk
Many years ago— around 2001 if I remember— I worked with Paul Szymkowiak on improving the testing side of the Rational Unified Process (RUP). Paul was on the RUP team, proper, while I was an outside … [Read more...] about Bug Pipeline Reaction: Paul Szymkowiak and How Context-Driven Thinkers Talk
Unclogging the Bug Pipeline
(Thanks to Michael Bolton for structural editing and for helping me develop this concept, which grew out of our recent testopsy. Thanks to Frances White and Marius Francu, on the RST Slack forum, for … [Read more...] about Unclogging the Bug Pipeline
Two “Scoops” of “Bugs”
I have often said something like "We found a hundred bugs!" Lots of people have heard me say it. Statements like that are very valuable to me. But we should ask some vital questions about … [Read more...] about Two “Scoops” of “Bugs”
Three New Testing Heuristics
A lot of what I do is give names to testing behaviors and patterns that have been around a long time but that people are not systematically studying or using. I'm not seeking to create a standard … [Read more...] about Three New Testing Heuristics
Tester Pilot
Richard drove up to the hangar just as I was checking the oil on the Husky, his prized baby float plane. Nuts. He was right on time. I was late. I'm supposed to have the plane ready to go when he … [Read more...] about Tester Pilot
“Mipping”: A Strategy for Reporting Iffy Bugs
When I first joined ST Labs, years ago, we faced a dilemma. We had clients telling us what kind of bugs we should not report. "Don't worry about the installer. Don't report bugs on that. We have that … [Read more...] about “Mipping”: A Strategy for Reporting Iffy Bugs
Designing Experiments
I experience intellectual work, such as testing, as a web of interconnected activities. If I were to suggest what is at the center of the testing web, on my short list would be: designing experiments. … [Read more...] about Designing Experiments
How to Investigate Intermittent Problems
The ability and the confidence to investigate an intermittent bug is one of the things that marks an excellent tester. The most engaging stories about testing I have heard have been stories about … [Read more...] about How to Investigate Intermittent Problems